Shipping policy

 

All orders are processed within 10 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Delays can occur that are out of our control, such as potential delays due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

Local pickup

You can skip the shipping fees with free local pickup at our La Veta, Colorado location of 603 E. Ryus Ave. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 10 to 14 business days. We will send you an email when your order is ready along with instructions. 

Our pickup hours are 8 AM-8 PM Sunday-Saturday (including holidays).

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at contact@hollidaythreads.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We can ship to P.O. Boxes!

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@hollidaythreads.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@hollidaythreads.com.